Category Archives: faq-item

Login problems occur on other websites

Unfortunately, you have reported this problem to the wrong company. We do not own the websites that you visit (except opera.com) and we cannot control your accounts on those websites. If you are having problems with your account on a website, please contact the owners of that website.

Facebook login problems occur, e.g. banned user

Unfortunately, you have reported this problem to the wrong company. We cannot control your Facebook account nor the problems that occur on Facebook. If you are having problems with your Facebook account, please contact Facebook. Note that the Facebook website works best if you disable Extreme data savings mode in the Opera Mini menu.

Websites display fake virus warnings

Note that some websites may display fake virus warnings, hoping to convince you to download and install malware disguised as an anti-virus product, or hoping you will contact them and follow malicious instructions. If a website tells you that you have a virus, the warning is usually fake. If you think that your phone has…

I get inappropriate ads or automatic redirections on Tubidy

Unfortunately, this is a problem with the Tubidy website, not with the Opera Mini browser. Perhaps one of their scripts has an error or there are other issues. There is, therefore, nothing further we can do about this problem. The website is choosing to redirect you to the adverts, and they cannot be blocked by…

Opera unexpectedly opens unwanted web pages to show ads

It sounds like there may be an unwanted application installed on your phone, which is opening the unwanted pages in your browser. You will need to work out which app this is and remove it. You should also use reputable anti-virus and anti-malware products to remove any malware which may have been installed.

VirusTotal reports about malware in setup.exe

VirusTotal is a service which scans selected files with multiple antivirus engines. Settings for these scanners can be much different than the settings used on typical computers, and sometimes they report what we believe are false-positives. This happens especially with Antiy-AVL, Baidu, Cylance, and Qihoo 360. Please don’t report this issue to us unless antivirus…

Credentials in URL can be used for a spoofing attack!

(e.g. http://example.com@sample.com) Opera and other Chromium-based browsers consider this as expected behaviour. Even though the user lands on another website than the one written before the @ sign, the address bar is still the ultimate UI element which provides security information showing the actual website and not the web address written in the address bar.…

I see plenty of ads. I am using Windows

First of all, ensure that Opera’s native ad blocker is enabled and try enabling additional lists in Opera settings (Opera menu > Settings > Basic > Block ads > Manage lists…). It sounds like there is malware or a virus on your computer which is opening unwanted pages in your browser. Use reputable antivirus and…